Customer Care Agent
JOB SUMMARY
Are you ready for the next step in your career? Join an established, thriving team in Portsmouth, NH, and become a key player as a Customer Care Agent. If you’re seeking a rewarding career in a dynamic, professional office environment, this is the perfect role for you!
Location: Portsmouth, NH (100% onsite)
Hours: Flexible scheduling Monday-Friday 7AM-6PM (rotating Saturday shifts)
Contact: Rebecca (rrand@naglergroup.com)
What you'll do:
- Client Interaction: Provide exceptional service by connecting with clients via phone and email, offering timely, professional solutions.
- Accuracy & Precision: Enter data into systems with attention to detail, ensuring top-notch quality and confidentiality.
- Team Collaboration: Work with various departments to quickly and efficiently resolve customer issues.
- Security & Integrity: Maintain high standards of data security and confidentiality in every task.
Requirements:
- Strong phone etiquette and the ability to create positive experiences for clients.
- A go-getter attitude with a passion for customer satisfaction and success.
- Master of multitasking and prioritizing in a fast-paced environment.
- Comfortable using MS Office for data entry and daily office tasks.
- Must pass a background check and drug screen.
TNG123
*MONTNG*
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